Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
- Personal Information: Name, email address, phone number, delivery address when you place an order or create an account.
- Payment Information: Credit card details, billing address, and payment preferences (processed securely through our payment partners).
- Usage Data: Information about how you use our website, including pages visited, time spent, and interaction patterns.
- Device Information: IP address, browser type, operating system, and device identifiers for security and optimization purposes.
- Communications: Records of your interactions with our customer support team and marketing preferences.
- Order Processing: To process your orders, arrange delivery, and provide customer support.
- Account Management: To create and manage your account, track your orders, and maintain your preferences.
- Communication: To send order confirmations, shipping updates, and respond to your inquiries.
- Marketing: To send promotional offers, newsletters, and product updates (only with your consent).
- Improvement: To analyze usage patterns and improve our website, products, and services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Service Providers: We share information with trusted partners who help us deliver our services (payment processors, shipping companies, customer support).
- Business Partners: With your consent, we may share information with business partners for joint marketing efforts.
- Legal Requirements: We may disclose information when required by law, court order, or to protect our rights and safety.
- Business Transfers: In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity.
- No Sale of Data: We never sell your personal information to third parties for their marketing purposes.
- Encryption: All sensitive data is encrypted during transmission using SSL/TLS protocols.
- Secure Storage: Personal information is stored on secure servers with restricted access and regular security audits.
- Access Controls: Only authorized personnel have access to your personal information on a need-to-know basis.
- Regular Updates: We regularly update our security measures to protect against new threats and vulnerabilities.
- Payment Security: All payment information is processed by PCI DSS compliant payment processors.
Your Rights
Access: You can request access to your personal information we hold.
Correction: You can update or correct your personal information at any time.
Deletion: You can request deletion of your personal information (subject to legal requirements).
Portability: You can request a copy of your data in a portable format.
Objection: You can object to processing of your personal information for marketing purposes.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how you use our website
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences.
Contact Information
For any privacy-related questions or concerns, please contact us:
Email: info.krishanova@gmail.com
Phone: +91 91220 85387
Address: Krishanova FPC, Darbhanga, Bihar 846004, India
We will respond to your privacy inquiries within 30 days.
This privacy policy may be updated from time to time. We will notify you of any significant changes.
By using our website and services, you consent to the collection and use of your information as described in this policy.